---
description: >-
  This page contains some common questions and answers about using the Complete
  Setup endpoint.
---

# Complete Setup

`/coverage_periods/{id}/complete_setup`

### _**Q. When should the**_**&#x20;`complete_setup`&#x20;**_**call be used, and why is this required?**_

_A._  This request is what kicks-off the first task in our operations workflow and allows you to communicate that your work to load a group is completed. This means Ideon's Operations team can begin work!

You can call this:

* **Before** you create `qualifying_life_events` to enable us to start early workflow tasks, or&#x20;
* **After**, to indicate that all information has been provided for a given coverage period. &#x20;

During implementation, the Ideon team will work with you to determine what is best for your system.&#x20;



### _**Q. Should we call this endpoint when we add new coverage period, or add plans to an existing coverage period?**_

A. We expect a Complete Setup call per new coverage period. If you create a new coverage period for the purpose of Renewal, or more than one per group due to multiple Carriers, please POST a call to this endpoint to alert us of each coverage period.

For one Group, with two coverage periods across a given plan year, we would expect to have one **call per coverage period (2 calls total)** to the complete setup endpoint.&#x20;



### _**Q. Can we call this endpoint multiple times? Are there any errors or restrictions?**_

&#x20; A. There are no restrictions to calling this endpoint multiple times. Conversely, there is no benefit once the first call has succeeded.&#x20;

Our system saves the first time this request is called and uses that to enable the first workflow Task for our Operations team.&#x20;

If that action has already occurred, nothing would be triggered by subsequent Complete Setup requests, nor would any errors occur.&#x20;
