Overview
APIs to enroll and manage small / large groups offering employee benefits
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APIs to enroll and manage small / large groups offering employee benefits
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Ideon offers a set of APIs that can be used to manage the enrollments for small, large, and enterprise groups. We offer central endpoints to manage member enrollments and changes across various insurance carriers.
In addition to direct management, Ideon offers several reporting endpoints that allow an integrated platform to retrieve real-time information on the members, coverages, and errors associated with their groups.
Benefit administration platforms looking to send group enrollment data can extract considerable value by leveraging Ideon's APIs.
One standard integration
Access to a wide and growing network of Carriers
Reduced costs for integration management
Reduced turn-around time for group setup
Reduced operational burden
Proactive error identification and resolution
Ideon leverages established relationships with carriers to provide enrollment transactions on behalf of our platforms. Carriers receive enrollments in their prescribed format and respond to us with details regarding the success or failure of enrollment transactions.
While your team maintains a single integration, Ideon manages a close relationship with each carrier partner and ensures our singular format is translated across carrier formats, behaviors, and business rules. Ideon also uses any carrier census processes that are available to identify and resolve enrollment discrepancies.
Ideon builds and tests a Carrier format
Access to many Platforms through one connection
Reduced partner integration costs
Reduced turn-around time for group setup
Proactive error identification and resolution
Throughout this documentation we will refer to several objects which are used and created by Ideon's set of APIs.
Employees who enroll or waive coverage offered by their employer (plan sponsor) are referred to as subscribers. Subscribers can have dependents that enrolled through the subscriber's employer sponsored plan.
When referencing members, Ideon is referring to the superset of subscribers and dependents. For example, an object, data element, or business rule may apply to subscribers, dependents, or members. If one of these constructs is applicable to members it applies to both subscribers and dependents. A subscriber and their dependents are also commonly referred to as an enrolled family throughout the documentation.
